Refunds will only be granted if the cancellation is made before the order cut-off time, which is usually 12 pm the day before the scheduled delivery. If a cancellation request is made after the cut-off time or on the day of delivery, no refund will be issued.
For cancellations made before the cut-off time, the customer will receive a full refund of the purchase price. The refund will be issued within 5-7 business days to the same payment method used for the original purchase.
To cancel an order, customers can contact KSN's customer service department via phone or email.
ORDERS AND DELIVERIES
You may use the Website to order meals for your wards based on the menu by us on the Website. You will be required to choose from the available options for subscription and place your order in accordance with the options provided on the Website LUNCHBITES.IN.
You acknowledge that we are only able to deliver meals to a select set of schools across the India. A list of schools where we deliver our meals may be found here.
PRICE AND PAYMENTS
The prices of the meals specified on the Website include all applicable taxes and charges of delivery.
You agree and acknowledge that the prices of the meals and the delivery charges are liable to change from time to time at our sole discretion.
You may make payments only through our online payment gateway.
In case of payments made through the payment gateway, you agree and acknowledge that you are solely responsible for any damages or loss that may arise or you may incur, whether directly or indirectly, owing to insufficient authorization, you exceeding any credit limits, or your bank or payment provider declining to process the transaction for any reason whatsoever.
You hereby acknowledge and agree that we use third party payment gateways to process your payments, and LUNCHBITES.IN does not, itself provide any banking or financial service.
CANCELLATIONS AND REFUNDS
You may either cancel an existing subscription, or cancel an order for a particular day while your subscription is active.
If you cancel an existing subscription, you will be refunded the credit for all unordered meals through the same mode used by you to make the payment for the subscription, after deducting our cancellation fees and any bonus credit awarded to you by virtue of your subscription for the entire period.
If you do not wish to cancel your subscription but merely cancel an order for a particular day, you must inform us as soon as possible. If your cancellation request is accepted by the Website, we will allow you to use that order on a subsequent day as part of your subscription.
The Website will not accept your request to cancel an order in the event that the request is made beyond 6 AM on the day of the order. In such a case, the delivery will be made as requested, and your credit for such delivery will be deducted. Any cancellation beyond 6 AM can only be allowed at our sole discretion
Get in Touch
Office Location
Lunchbites.in,
Plot No 1/C, Sy No 83/1, Raidurgam panmaktha Hyderabad Knowledge City, Serilingampally, Hyderabad, Telangana 500081
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Email :- contact@lunchbites.in
Contact Number :- 9032144401, 9032144402
